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EN$URE EVENT $UCCE$$ & CUSTOMER RETENTION
Event Registrations - Data Base Cleanup - Service & Leasing Follow up - Appointment Setting, Lead Generation, CRM/Customer Relations
We Provide Highly Professional Call Center Services
What it does for you:
- Extends customer
relations on your behalf through professional level personal contact
(by us on your behalf) to your existing or prospective customers - we
present ourselves as part of you and we make you look
good!
- Increases the
attendance & response numbers to your special events
- Provides you with data
for better staff and refreshments planning
- Refines your prospect
database; updates your contact list by correcting phone and mailing
information
- Allows the sales team
to focus on the qualified prospects
- Motivates sales team
with qualified leads and appointments
- Can be designed to
gather additional market intelligence such as fleet size, timing of
future purchases and sometimes provides information about your
competition.
- Record dissatisfaction
from former or existing customers creates opportunity for remedy
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CUSTOMIZED
PROGRAM DESIGN
Calling projects are structured in a variety of ways: Invitation/register,
gather specific data, correct phone and address data, and other survey type
data according to criteria provided by client company. Event calling script
and strategy are developed by client company and EventSuccess
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CONFIDENTIALITY
& SECURITY
- Guaranteed protection
of your proprietary data, accessed only by team leader and project
associate
- Non disclosure
and strict confidentiality of data handling language included in
consultants contract or inserted as provided by client
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IS YOUR CUSTOMER
LIST A LIABILITY OR AN ASSET?
- Tired of wasting money
mailing to bad addresses?
- Bad phone #s are a
significant % of results reporting on projects we do. By using those
results to clean up their customer list - those clients reduce their
costs. Makes sense to clean NOW.
- GO GREEN - we can
collect opt-in emails for paperless announcements
- Our calling either
compliments mailing or stands alone to drive attendance
- YOU WIN either
way - increase attendance and/or response to your offer - with our calls and/or save on mailing costs.
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CLOSE AS MANY SALES IN ONE DAY AS
YOU WOULD IN AN ENTIRE MONTH!
We DRIVE More $To
Your Business
HERE'S HOW YOU BENEFIT:
- Better Attendance
- Improved Customer
Relations
- Better Qualified
Sales Prospects for your sales team
- More effective
& less expensive than print advertising
- More professional
& personal than automated calls
- More effective
than mailed only
- Perfect
compliment to mailed invitations
- Pays for itself
with a couple of small deals
Your
customers and prospects will respond well to our special handling of your
invitation.
Grand Opening
Private Sale
VIP Event
- Black Tie Gala
Commercial
Trade Event (mini expo)
Fleet Manager
Festival
Used Car/Truck
Sale
Hidden Bonus
Sale
Grand
Opening/Re-opening Post-remodeling
Summer Blowout
(best prices current models)
Fall Blowout
(best prices current models)
New Models Showcase
Midnight
Madness
Customer
Appreciation Celebration
New Product or
Product Upgrade
NEW customer
Specials
What we do:
- Create a script from your
event details & special offers
- Call your customer list
- presenting as part of your team
- Get a head count/register
attendees
- When possible set a specific
appointment
- Encourage those not certain -
to register themselves by calling your dealership
- Make address changes, collect
emails according to your choice of program
- Record those who are in
the market, but who cannot attend
- Deliver accurate Results
Report for your follow up.
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PROJECT SAMPLE REPORT ______
ENGLISH/FRENCH Customer
Service Event Registration
SAMPLE 
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